Terms & Conditions

Acceptance of Terms

These Terms apply to all users of hh99, including registered members, guests browsing the platform, and any person interacting with any feature, game, or promotional content on hh99.bar. Your continued use of the platform following any update to these Terms constitutes your acceptance of the revised Terms.

hh99 reserves the right to modify, update, or replace any portion of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to stay informed of any changes. We recommend bookmarking this page and checking it before each gaming session.

Eligibility Requirements

To create an account and use hh99's services, you must meet all of the following eligibility criteria at the time of registration and throughout your membership:

• You must be at least 21 years of age. hh99 strictly enforces this minimum age requirement and may request proof of age at any time.
• You must be legally permitted to participate in online gambling activities under the laws applicable to your jurisdiction.
• You must provide accurate and truthful personal information during the registration process and must update your details if they change.
• You must not be a current employee, director, contractor, or affiliate of hh99 or any of its business partners.
• You must not be self-excluded from gambling platforms. Users who have requested self-exclusion are not permitted to open new accounts.

hh99 reserves the right to verify the eligibility of any user at any time. If it is found that a user does not meet the eligibility requirements, hh99 may suspend or permanently close the account and forfeit any pending balances or bonuses in accordance with applicable policies.

Account Registration & Security

Each user is permitted to hold only one registered account on hh99. Creating duplicate accounts — whether under the same name, email address, payment method, device, or IP address — is strictly prohibited and may result in permanent account closure and forfeiture of all associated funds.

Account Verification (KYC)

hh99 operates a Know Your Customer (KYC) verification process. Before processing any withdrawal, hh99 may require you to submit valid identity documents, including:

• National Identity Card (NID) or valid government-issued photo ID
• Proof of address (utility bill, bank statement, or similar document not older than 3 months)
• Proof of the payment method used (e.g., screenshot of bKash or Nagad account holder name)
• Any additional documentation that hh99 reasonably determines is necessary to comply with its internal policies

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. hh99 will never ask for your password via email, SMS, or any chat channel. You must immediately notify hh99 if you suspect any unauthorized access to your account. hh99 shall not be held liable for losses arising from unauthorized account access where the user has failed to maintain adequate security of their credentials.

Deposits, Withdrawals & Payments

hh99 supports a range of payment methods tailored for Bangladeshi players. All financial transactions on the platform are governed by the following terms:

• Minimum deposit and withdrawal amounts apply and are displayed at the time of transaction. Typical minimum deposit is ৳200 and minimum withdrawal is ৳500, though these may change at hh99's discretion.
• Withdrawals will only be processed to the same payment method used for the deposit, subject to KYC verification being completed successfully.
• hh99 is not responsible for delays caused by third-party payment processors, including bKash, Nagad, Rocket, or Upay network outages or maintenance windows.
• All transactions must be funded from sources legally belonging to the account holder. Using payment accounts registered to third parties is prohibited and may result in account suspension.

Currency & Exchange

All transactions on hh99 are processed in Bangladeshi Taka (BDT). If you transact in any other currency, conversion rates will apply at the time of processing and hh99 does not guarantee any specific exchange rate.

Bonuses & Promotions

hh99 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the following terms, in addition to any specific conditions attached to each individual promotion:

• All bonuses carry a wagering requirement. Unless otherwise stated, the standard rollover requirement is 25x the bonus amount before any withdrawal can be processed.
• Bonuses are valid for a specified period from the date of issue. Any bonus not utilized within this period will be automatically forfeited without notice.
• Bonuses may only be used for wagering purposes on eligible games as specified per promotion. Not all games contribute equally to the rollover requirement — slots may contribute 100% while table games may contribute a lower percentage.
• hh99 reserves the right to withdraw, cancel, or modify any promotional offer at any time without prior notice, including in cases where misuse or exploitation of a promotion is suspected.
• Bonus funds and free spins are not transferable and have no cash value unless the applicable wagering requirements have been met in full.

Players who open multiple accounts to abuse bonus offers will have all accounts suspended and all related funds forfeited. hh99 uses fraud detection systems to identify and prevent bonus abuse.

Responsible Gaming

hh99 is firmly committed to promoting responsible gaming practices across its platform. We believe that gambling should be an enjoyable leisure activity, and we take seriously our obligation to provide players with the tools and information needed to maintain healthy gaming habits. All users on hh99 must be 21 years of age or older (21+ only).

hh99 offers deposit limit tools, session time reminders, and self-exclusion options. Players who feel that their gambling is becoming problematic are encouraged to make use of these features or to contact our support team directly for guidance. Setting personal limits is strongly encouraged for all players.

Prohibited Activities

The following activities are strictly prohibited on hh99. Any user found to be engaging in prohibited activities will face immediate account suspension and may be subject to further legal action:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform in a manner not authorized by hh99
• Engaging in or facilitating money laundering, fraud, or any other financial crime using the hh99 platform
• Colluding with other players to gain an unfair advantage in any game, including sharing cards, coordinates, or strategy in real time
• Attempting to reverse-engineer, decompile, or tamper with the platform's source code, games, or any security systems
• Creating or using an account on behalf of another person, including minors, without proper authorization

Intellectual Property

All content published on hh99.bar, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of hh99 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform for your personal, non-commercial purposes only. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of hh99 without the express written permission of hh99.

Limitation of Liability

To the fullest extent permitted by applicable law, hh99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or any of its services. This includes, without limitation, damages for loss of profits, goodwill, data, or other intangible losses.

hh99 does not warrant that the platform will be available uninterrupted, error-free, or free from viruses or other harmful components. While we strive to maintain platform stability and security at all times, brief periods of downtime may occur for scheduled maintenance or emergency fixes. Users are advised to save their game progress where applicable.

Amendments to These Terms

hh99 reserves the right to amend these Terms at any time. Where a change is material, we will endeavor to provide reasonable notice by posting a prominent notice on the platform or by sending a notification to the email address associated with your account. Your continued use of hh99 after the effective date of any amendment constitutes your acceptance of the updated Terms.

We recommend that all users review the Terms & Conditions page regularly, particularly before making a deposit or claiming a new bonus. A summary of recent changes may be appended to the bottom of this page for convenience.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with generally accepted principles of online gaming law. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts or arbitration bodies as determined by hh99. hh99 operates as a safe and reliable platform committed to fair play and the protection of its users in the Bangladesh market.

Contact & Support

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you require assistance with your account, our support team is available around the clock to help you. Please reach out via the contact details below.

Email: [email protected] (plain text — not a clickable link). Response times are typically within 24 hours. For urgent matters, please state 'URGENT' in your message subject line.